We're confident you'll love Trace's Oats. If your first order isn't for you, email us at hello@tracesoats.com within 30 days of delivery and we'll make it right.

Didn't love a flavor? Tell us which one and we'll send you a different flavor at no cost.

Still not for you? We'll refund you. For orders up to $40, we'll refund your order in full — no return needed. For orders over $40, we'll email you a prepaid return label for your unopened packs, and issue your full refund within 2 business days of the carrier scanning your package.

The Taste Guarantee applies to your first order only, limit one per customer and household. Refunds go to your original payment method and are calculated on the price paid after any discounts; free promotional items aren't refundable. Refunds on returned orders are issued after carrier scan, and we may verify returns before processing. If your first order was a subscription, claiming the guarantee cancels the subscription. Subscription renewals aren't eligible for the Taste Guarantee — but you can cancel your subscription anytime, and unshipped renewals are always fully refundable.

Questions or problems with your order? Email us at hello@tracesoats.com and we'll do our best to help.